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TELECOMMUNICATIONS WITH A MAJOR DIFFERENCE

How do you know if you are getting value for what your Telecommunications costs you?

A shift to a re-engineered Wholesale charge platform could save you thousands. In more than 90% of cases there is no need to change the existing Network Provider and the process is totally seamless. Technical & systems consulting is also provided.

90% of businesses don’t understand the current charges applied, let alone Audit Telco Accounts on a regular basis. We provide a fully transparent billing process and reports on cost and utilisation.

We provide a free and independent audit of telecommunications Services and Costs to identify cost drivers, validate current charges and determine if charges and Services are efficient for the organisation.

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Supporting Businesses & Other Organisations Across Australia

Since 1997, the Protel Professional Services team have been supporting businesses and a range of other organisations across Australia with specialist management services related to a full range of Voice, data, IT and communications needs.

In more recent years, Protel has been working with Quantico Telecommunications specialists to assist in the re-engineering of telecommunications operations services on a wholesale charge basis.

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Protel Specialise In:

All Protel / Quantico ongoing support and advice is provided at no cost, unless we are commissioned by our client to undertake a major Telecommunications Project Management assignment.

  • Fixed Line, Data/Internet, Mobile, Phone Systems, VPN Networks, NBN, VOIP and other related services.
  • Wholesale arrangements (without the overhead costs) with the leading network providers, such as Telstra, Optus, TPG, AAPT and Vocus to name a few.
  • Independent Cost and Service audits – Guaranteed Savings!
  • Managed Services on a single cost centred monthly account.
  • Data Services – NBN/Fibre/ Fixed Wireless.
  • Saving businesses time and greatly improved proactive account management.
  • Phone Systems – Premise based such as NEC, Avaya, Cisco and Hosted systems such as 3CX.
  • Office Relocations.
  • IT support for your in-house or external IT department.
  • Ongoing billing audits, consultancy and specialised reporting.
  • Locally based support 24 x 7 – No overseas call centres to speak to. One point of contact.

What Makes Protel Different

PROTEL has established itself as a leading provider of the above services to corporate clients across Australia. We measure this through our results and commitment to exceeding our client’s expectations;

Unbeaten on Price

Due to our wholesale arrangements with the leading network providers across Australia, we can design rates for each client based on their particular needs and price objectives. Unless a business is dealing with a wholesale specialist they will not maximise the result in cost reduction or service levels.

More Choice

PROTEL and Quantico have a working relationship and full understanding of all the major networks, products and services in Australia, including Telstra, Optus, AAPT, Vocus and 3CX. Our clients have more choice and options, which helps to maximise the result for their business.

Industry Leader

We maintain a better than 98% business retention rate. Our business does not have telemarketers or a direct sales team. Actually, since the start of 2016, all our new business is by way of referral. 100% referral based new business.

Wholesale Buying Power

PROTEL maintain very strong wholesale relationships and support through Australia’s leading Tier 1 network providers such as Telstra, Optus, AAPT to name a few.

No Cost

PROTEL do not charge a fee for our services. While we do provide independent advice and audits, we also provide our client with a fully managed monthly service on a single, cost centred monthly account.

Preferred Industry Specialist

PROTEL is the preferred telecommunications specialist to many 3rd party support businesses across Australia, including IT Specialist, Cost Reduction businesses, Phone System specialists and Member based Groups.

Account Management

Australian based 24 x 7 ‘one-stop shop’ account management and Customer Service. Our clients make one phone call to one PROTEL Account Manager for all their day to day needs and eliminate going through a frustrating Call Centre and getting the run-around.

Cost and Service Audits

PROTEL’s audit methodology of a client’s current costs and services has evolved over the last 20 years. The results we achieve from the audit a second to none. The audit is usually conducted on a recent month’s complete bill of the Fixed Line, Mobiles and Data/Internet services.

The Unique Difference

Over 80% of businesses in Australia have their phone and data services with either one of a few major network providers, as do our clients. This provides PROTEL with a significant market advantage, given that all the benefits of our services and the sustainable cost reduction.

Free Communications Audit

We will undertake to Audit the existing services and costs. The result will provide your organisation with an independent unbiased assessment of the current status and the information necessary on which to base future decisions.

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Get In Touch

Please feel free to call or email using our contact form.

  • Quantico Australia Pty Ltd

    National Headquarters
    Suite 2, Level 1, 46-48 Howard Street | North Melbourne VIC 3051

All Quantico personnel and our partners have a wealth of individual collective experience and expertise in many cases spanning more than 40 years.

Please complete the form to submit an enquiry.